How can we help?
Write to us and someone on the team answers. No call centre, no automated tickets — there are few of us and we read everything.
We reply within REPLY TIME working days.
So we can help first time, tell us:
- What you were trying to do, and what happened instead.
- Your phone and its OS version (iPhone 13, iOS 18).
- Your Minthra version, under Settings → About.
What you ask us most
When will the app be available?
We're in CURRENT PHASE. We post every step on Instagram, and that is where we will announce the release date as soon as it is settled.
How do I delete my account and my data?
Settings → Account → Delete account, inside the app. The steps, what gets deleted and how long it takes are on the delete-account page.
Is Minthra free?
Logging your workouts and reading your history is free. PAID PLAN. We never sell your data and we never show ads.
Does it work offline?
Yes. You can log a whole workout with no signal and the app syncs it on its own as soon as you are back online.
Which devices does it work on?
PLATFORMS. One account covers the app and the web, with the same data in both.
I found a bug — how do I report it?
Write to us with "Bug" as the subject and the three things listed above. That is usually enough for us to reproduce it first time.